Privacy policy.

Effective Date: 01/07/2025

Luminex Solutions is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect personal data through our website (www.luminex-solutions.com).

1. Information We Collect We may collect the following types of personal data:

  • Name, email address, and contact details submitted through contact forms

  • IP address and browsing behavior (via cookies)

  • Any other information you voluntarily provide

2. How We Use Your Information We use collected data to:

  • Respond to inquiries or contact requests

  • Improve our website functionality and user experience

  • Comply with legal obligations

We do not sell, rent, or trade your information to third parties.

3. Cookies Our website may use cookies to:

  • Track website usage and improve performance

  • Enable certain site functionalities

You can modify your browser settings to control or disable cookies.

4. Third-Party Services We may use third-party analytics or hosting providers who process data on our behalf. These providers are contractually obligated to safeguard your information.

5. Data Security We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure.

6. Data Retention We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

7. Your Rights You have the right to:

  • Request access to or deletion of your personal data

  • Withdraw consent for data processing (where applicable)

  • Lodge a complaint with a relevant data protection authority

8. Contact Us For questions or requests related to this privacy policy, please contact: Email: ethics@luminex-solutions.com
Mailing Address: 1st Floor, Building 13, Hammam Ben Menyah St. 7th Circle, Amman, Jordan

9. Updates to This Policy We may update this policy periodically. The latest version will always be available on our website.

By using our website, you consent to the terms of this Privacy Policy.